LSSM Privacy Policy

This website is owned and operated by Legal Services of Southern Missouri (LSSM). Visitors to our site may be concerned about the information they provide to us and how we handle that information. This website Privacy Policy will address those concerns. This policy relates only to information collected through this website.

LSSM is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement. LSSM may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are comfortable with any changes. This policy is effective January 1, 2011.

Personally-Identifiable Information

On our website, we may collect certain personally-identifiable information about our online visitors. Personally-identifiable information relates to an individual, i.e. name, address, telephone number and e-mail address. You may provide personally-identifiable information, for example, by signing up to receive a newsletter. We do not require you to register or provide personally-identifiable information to view our site or access much of its content. The following are the ways we collect personally-identifiable information.

What we collect

We may collect the following information:

  • Contact information including name, email address and phone (optional)
  • Information relevant to applicant registrations
  • Information relevant to pro bono and judicare lawyer registrations
  • Information relevant to CLE, event, and training registrations
  • Information relevant to donors, we do NOT keep any credit card Information or payment details.
  • Secure payments and credit card information are taken via PayPal. Your privacy and security is protected by PayPal, for more information read the PayPal privacy policy and user agreement.

How We Use Personally-Identifiable Information

If you ask to be contacted by us, we may use the information you provide to contact you from time to time. For example, we may (i) send you promotional materials and other communications you request regarding new services, events, trainings, CLEs, donation/sponsorship opportunities or other information which we think you may find interesting using the email address which you have provided (ii) respond to your comments or questions, or (iii) contact you if needed while processing services you requested through our website.

We also use personally-identifiable information about you to improve our website features, content, and to analyze website usage. In addition, we use personally-identifiable information for internal record keeping and market research purposes. We also may use personally-identifiable information about you to deliver content that is customized to your interests as we understand from the information you have provided to us and your activities on the site. We acquire this information to understand your needs and provide you with better service.

How We Share Personally-Identifiable Information

We do not sell, transfer or otherwise disclose to third parties the personally-identifiable information we collect on this website without your prior consent. We disclose information where we think it is necessary to investigate or prevent an actual or suspected crime or injury to ourselves or others or where disclosure is required by law. We also may disclose information in response to a request from law enforcement authorities or other government officials.

We reserve the right to transfer any information we have about you in the event we sell or transfer all or a portion of our business or assets. Should such a sale or transfer occur, we will use reasonable efforts to require that the transferee use personal information provided through this website in a manner that is consistent with this Privacy Policy.

How We Protect Personally-Identifiable Information

The security of personally-identifiable information is important to us. We maintain administrative, technical and physical safeguards to protect against unauthorized use, disclosure, alteration or destruction of the personally-identifiable information we collect on this website.

Aggregate and Non-Personal Information

We collect certain aggregate and non-personal information when you visit our website. Aggregate and non-personal information does not relate to a single, identifiable visitor. It tells us how many users visited our site or the pages accessed. By collecting this information, we learn how to best tailor our website to our visitors. We collect this information through "cookie" technology, as explained below.


Like many organizations and companies, we use "cookies" on our website. Cookies are bits of text that are placed on your computer’s hard drive when you visit certain websites. Cookies may enhance your online experience by saving your preferences while you are visiting a particular site. We use cookies to tell us, for example, whether you’ve visited us before or if you’re a new visitor. We collect this information to enhance your experience on our website.

Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to Other Websites

This website may contain links to other websites. We provide these links solely for your convenience and information. Different websites have different privacy practices. You should always check the privacy policy of the specific site you are visiting to understand the privacy practices associated with that site. LSSM cannot be responsible for the protection and privacy of any information that you provide while visiting other sites that are not governed by this privacy statement.

Updates to This Privacy Policy

We may change or update portions of this Privacy Policy at any time. Please check back from time to time so you are aware of any changes or updates to the Policy. We will indicate the Policy’s effective date on the first page of the Policy.

Use Signifies Acceptance

Your use of Legal Services of Southern Missouri’s (LSSM) website signifies that you agree to the terms of this Privacy Policy.

How to Contact Us

If you have any questions about this Privacy Policy, you can contact us at:

Legal Services of Southern Missouri (LSSM)
809 North Campbell
Springfield, MO 65802
Attention: Website Administrator

E-mail us at: We will be happy to answer your questions or hear your concerns.